Our Services
Grace International provides end-to-end import solutions, including product sourcing, air/sea freight, warehousing, and door-to-door delivery, ensuring a smooth and cost-effective process for your business.
Our Services
Grace International has offered fast and reliable international import and courier services since 2014.
Product Sourcing
We help you secure products at competitive prices, even for small orders, by leveraging our bulk buying power. Our trusted partnerships guarantee product quality.
Air or Sea Freight
Choose air or sea freight based on your shipment volume, with sea freight being ideal for orders over 1000 kg. Our reliable freight partners ensure timely and safe delivery.
Warehouse
Store your products in our secure warehouse at no extra cost until you’re ready to ship. We offer a simple and free storage solution to streamline your logistics.
Inspection
We verify suppliers’ authenticity by checking licenses and inspecting production facilities. Only after a satisfactory report will we proceed with final payment and shipment.
Door To Door Shipment
Our Door to Door service allows hassle-free importation from China to Dhaka. Simply send your goods to our China warehouse and receive them directly in Dhaka.
Re-Packing
We ensure your products are packed according to international shipping standards, including special packaging for hazardous goods. Our expert re-packing guarantees safe and compliant shipping.
Frequently Asked Questions
Find answers to commonly asked questions about our products and services.
What Is Grace International ?
Grace International is a global logistics and trade solutions provider, specializing in product sourcing, freight forwarding, warehousing, inspection, and door-to-door shipment services, connecting businesses between China and Bangladesh.
How It Work?
If you have suppliers in China, we handle the shipment of your products directly from China to Bangladesh.
If you don’t have suppliers, we can source the best products for you from trusted manufacturers and deliver them to your doorstep.
You only pay our carrying cost at the time of receiving your goods from our Dhaka warehouse. No additional VAT or tax charges.
How Do You Charge Carrying Costs?
Our carrying costs are based on the type, size, and weight of your products. We provide clear pricing with no hidden charges.
How Do I Pay the Supplier?
If you don’t have a proper channel to pay your supplier, we can assist with secure payment processing. We won’t charge any extra fees for transferring money to suppliers. The exchange rate follows the daily market rate.
Do You Have an Exchange Rate?
We don’t have our own exchange rate. We follow the daily exchange rates for currency conversions, including BDT to RMB (Chinese Yuan), ensuring you get the best value for your transaction.
What Is Your Shipping Time?
Our typical shipping time from China to Bangladesh is 7 to 14 working days. However, the exact delivery time depends on the type of shipment (air or sea) and the specific destination.
What Is Your Return Policy?
We offer a return policy for damaged or defective products upon arrival. If any issues arise, please contact us immediately, and we’ll work to resolve the problem quickly.
Do You Handle Customs Clearance?
Yes, we manage all customs clearance processes for your shipment, ensuring that it passes through without delays or complications. You don’t need to worry about the paperwork or regulations.
Can You Handle Hazardous Goods?
Yes, we have the necessary permits to handle and ship hazardous goods like liquids and batteries. Our packaging complies with international shipping regulations to ensure safe transport.
Can I Track My Shipment?
Yes, we provide real-time tracking for all shipments. Once your goods are dispatched, you can track the status of your shipment through our system for full visibility until it reaches your doorstep.